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Orders:

1. How can i place an order?

You can place an order with or without account. You can Add to Cart after choosing Size/Color options. Then go to Cart page and Proceed to checkout.

2. How can i track my order?

You can track your order in My Account(orders) page or use the Order Tracking Code at Order Tracking Page. You can find your tracking code in order email.

3. How can i find right size?

You can find Size Chart in every product page. If you couldn't see it go to our Size Chart page and find best size for you.

4. Can i change or cancel my order?

You can't make changes, but you can cancel an order within 30 minutes of placing it. To cancel an order, first go to your orders page. Next, open the order you want to cancel, then tap or click the “Cancel” button.

Shipping:

1. What are Carphe's shipping options?

Carphe offers domestic and international shipments. Free shipping over $25 in US. You can check Shipping Fee's at Shipping Policy Page.

2. How do i get free shipping?

Carphe Members get free shipping on every order over $25. If you are not already a member, join us today for free.

3. How long shipping takes?

After you place an order, Carphe warehouse team will quickly prepare your goods and ship it in 3 days.

Payment:

1. What is Carphe's payment method?

Carphe uses Stripe payment gateway. You can safely use following Credit Card brands; Visa, Mastercard, American Express, Discover & Diners, UnionPay, etc.

2. Can i make a payment without account?

Yes you can. You can use Carphe shop without any account. But we are suggesting membership to use member advantages.

3. Is my credit card information safe?

All credit card transactions and approvals are carried out online encrypted with SSL between you and the Stripe independently of our Company. Carphe does not save your credit card information.